TRUE FOOD SERVICE EQUIPMENT, INC.
2001 East Terra Lane • P.O. Box 970 • O’Fallon, Missouri 63366
(636)-240-2400 • FAX (636)-272-2408 • INT'L FAX (636)272-7546 • (800)-325-6152
Parts Department (800)-424-TRUE • Parts Department FAX# (636)-272-9471
INSTALLATION MANUAL FOR GDM-3
TABLE OF CONTENTS
Safety Information
Safety Precautions
Proper Disposal
Connecting Electricity
Adapter Plugs
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Installation / Operation Instructions
Ownership
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5
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Required Tools
Uncrating
Locating and Leveling
Electrical Instructions & Startup
Shelving Installation - Operation
Maintenance, Care & Cleaning
Temperature Control Adjustment
Cabinet Cleaning
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Warranty Information
GDM-3
*Spanish & French versions included.
CONGRATULATIONS!
You have just purchased the finest commercial
refrigerator available. You can expect many years of
trouble-free operation.
GDM-3 (GLASS DOOR
MERCHANDISER)
REFRIGERATOR SWING DOOR
8/31/07 SB #917686
True Food Service Equipment, Inc.
SAFETY INFORMATION
DANGER!
RISK OF CHILD ENTRAPMENT
PROPER DISPOSAL OF THE
REFRIGERATOR
Child entrapment and suffocation are not problems
of the past. Junked or abandoned refrigerators are
still dangerous… even if they will sit for“just a few
days.” If you are getting rid of your old refrigera-
tor, please follow the instructions below to help
prevent accidents.
Refrigerant Disposal
Your old refrigerator may have a cooling system
that uses“Ozone Depleting ”chemicals. If you are
throwing away your old refrigerator, make sure the
refrigerant is removed for proper disposal by a
qualified service technician. If you intentionally
release any refrigerants you can be subject to
fines and imprisonment under provisions of the
environmental regulations.
Before You Throw Away Your Old Refrigerator or
Freezer:
• Take off the doors.
• Leave the shelves in place so that children may
not easily climb inside.
USE OF EXTENSION CORDS
NEVER USE AN EXTENSION CORD! TRUE will not warranty any refrigerator that has been connected to
an extension cord.
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SAFETY INFORMATION
WARNING!
HOW TO CONNECT ELECTRICITY
Do not, under any circumstances, cut or remove the third (ground) prong from the power cord.
For personal safety, this appliance must be properly grounded.
The power cord of this appliance is equipped
with a 3-prong (grounding) plug which mates
with a standard 3-prong (grounding) wall outlet to
minimize the possibility of electric shock hazard
from this appliance.
could cause a fire hazard from overheated wires.
Never unplug your refrigerator by pulling on the
power cord. Always grip plug firmly and pull
straight out from the outlet.
Repair or replace immediately all power cords that
have become frayed or otherwise damaged. Do not
use a cord that shows cracks or abrasion damage
along its length or at either end.
Have the wall outlet and circuit checked by a quali-
fied electrician to make sure the outlet is properly
grounded.
If the outlet is a standard 2-prong outlet, it is your
personal responsibility and obligation to have it
replaced with the properly grounded 3-prong wall
outlet.
When removing the refrigerator away from the wall,
be careful not to roll over or damage the power
cord.
The refrigerator should always be plugged into
it’s own individual electrical circuit, which has a
voltage rating that matches the rating plate.
This provides the best performance and also
prevents overloading building wiring circuits which
USE OF ADAPTER PLUGS
NEVER USE AN ADAPTER PLUG! Because of potential safety hazards under certain conditions, we strongly
recommend against the use of an adapter plug.
The incoming power source to the cabinet
including any adapters used must have the adequate
(North America Use Only!)
power available and must be properly grounded.
Only adapters listed with UL should be used.
NEMA plugs
TRUE uses these types of plugs.
If you do not have the right outlet
have a certified electrician install
the correct power source.
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INSTALLATION / OPERATION INSTRUCTIONS
INSTALLATION / OPERATION INSTRUCTIONS
OWNERSHIP
To insure that your unit works properly from the
first day, it must be installed properly. We highly
recommend a trained refrigeration mechanic and
electrician install your True equipment. The cost of
a professional installation is money well spent.
Before you start to install your True unit,
carefully inspect it for freight damage. If damage
is discovered, immediately file a claim with the
delivery freight carrier.
True is not responsible for damage incurred during
shipment.
REQUIRED TOOLS
• Adjustable Wrench
• Phillips Head Screwdriver
• Level
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INSTALLATION / OPERATION INSTRUCTIONS
UNCRATING & LOCATING
UNCRATING
The following procedure is recommended for
uncrating the unit:
A. Remove the outer packaging, (cardboard
and bubbles or styrofoam corners and clear
plastic). Inspect for concealed damage.Again,
immediately file a claim with the freight carrier
if there is damage.
Removing
skid from
bottom of
cabinet.
B. Move your unit as close to the final location as
possible before removing the wooden skid.
C. Remove skid by unscrewing all base rail anchor
brackets. (See image removing skid). Place skid
to the side.
LOCATING
D. Set unit in its final location. Be sure there is
adequate ventilation in your room. Under
extreme heat conditions, (90°F+, 32°C+), you
may want to install an exhaust fan. True
recommends a two inch clearance behind the
static condenser coil. It is not recommended to
fit the unit into any kind of alcove.
Warning
Warranty is void if ventilation is insufficient.
E. The unit should be placed close enough to the
electrical supply so that extension cords are
never used. (do not plug in).
LEVELING
A. Proper leveling of your True cooler is critical to
operating success (for non-mobile models). Effective
condensate removal and door operation will be
effected by leveling.
B. The cooler should be leveled front to back and
side to side with a level.
C. Ensure that the drain hose or hoses are posi-
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tioned in the pan.
D. Free plug and cord from inside the lower rear of
the cooler (do not plug in).
Warning
Compressor warranties are void if the
unit is more than 7 ft. (2.1m) from
plug-in connection.
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INSTALLATION / OPERATION INSTRUCTIONS
ELECTRICAL INSTRUCTIONS
A. Before your new unit is connected to a
WARNING
power supply, check the incoming voltage with a
voltmeter. If anything less than 100% of the rated
voltage for operation is noted, correct immediately.
Compressor warranties are void if compressor burns
out due to low voltage.
WARNING
Power supply cord ground should not be removed!
True requires that a sole use circuit be dedicated for
the unit. Failure to do so voids warranty.
STARTUP
A. The compressor is ready to operate. Plug in the
RECOMMENDATION
cooler.
Before loading product we recommend you run your
True unit empty for two to three days. This allows you
to be sure electrical wiring and installation are correct
and no shipping damage has occurred. Remember,
our factory warranty does not cover product loss!
B. The refrigerator is designed to maintain cabinet
temperatures of 38˚F to 40˚F (3.3˚C to 4.4˚C).
C. Excessive tampering with the control could
lead to service difficulties. Should it ever become
necessary to replace temperature control, be sure it
is ordered from your True dealer or recommended
service agent.
REPLACEMENT PARTS
TRUE maintains a record of the cabinet serial number
for your cooler. If at any time during the life of your
cooler, a part is needed, you may obtain this part by
furnishing the model number and serial number to
the company from whom you purchased the cooler.
Call Toll-Free: (800)-424-TRUE (Direct to Parts
Department). (800)-325-6152 (U.S.A. & Canada only)
or call: (636)-240-2400.
D. Good air flow in your True unit is critical. Be
careful to load product so that it neither presses
against the back wall, nor comes within two inches
of the evaporator housing. Refrigerated air off the
coil must circulate down the back wall.
NOTE
If the cooler is disconnected or shut off, wait five
minutes before starting again.
The evaporator drain pan is located inside the
refrigerator and it needs to be manually drained
Temperature Control and light switch are locat-
ed next to each other on the interior ceiling of
the cabinet behind the light and cabinet fan.
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INSTALLATION / OPERATION INSTRUCTIONS
SHELVING INSTALLATION / OPERATION
SHELF INSTALLATION:
Step 1
A. Hook shelf clips onto shelf standards.
(see illustration).
B. Position all four shelf clips equal in distance
from the floor for flat shelves.
WIRE SHELVES:
Wire shelves are oriented so that cross support bars
are facing down.
Step 2
Place shelves on shelf clips making sure all corners
are seated properly.
Shelf
Shelf
Clip
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MAINTENANCE, CARE & CLEANING
TEMPERATURE CONTROL ADJUSTMENT FOR
HIGH ALTITUDE ONLY!
TERMS:
__________ STEP 4 ___________
Cut-out - Temperature sensed
by the controller that shuts the
compressor off.
For high elevation installa-
tions, it may be necessary to
"warm-up" the set points. To
make the adjustment, insert
the appropriate tool in each
adjustment screw and turn 1/4
of a revolution clockwise (to the
right). This procedure will adjust
both the cut-in and cut-out about
2°F warmer.
Cut-in - Temperature sensed by
the controller that turns the
compressor on.
REQUIRED TOOLS
• Phillips Head Screwdriver
• 5/64" or 2 mm Allen Wrench
• T-7 Torx Wrench
__________ STEP 5 ___________
Make sure to reconnect the pink
wire to the proper spade
__________ STEP 1 ___________
terminal when reinstalling.
Unplug the cooler.
__________ STEP 2 ___________
Remove the screws that secure
the temperature control to the
evaporator fan housing in the
ceiling of the cabinet. See image
to the right for temperature
control location.
Temperature Control Location
Danfoss Temperature Control
Cut-out Adjustment Screw Allen (5/64"
or 2 mm) (clockwise for warmer)
__________ STEP 3 ___________
Pull out gently from cabinet.
Cut-in Adjustment Screw Torx (T-7)
(clockwise for warmer)
NOTE:
Mechanical temperature
controllers are affected
when functioning at high
altitude. The cut-in and
cut-out temperatures will
be colder than when the
controller functions closer
to sea level
Compressor Connection (pink)
Compressor Connection (pink)
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MAINTENANCE, CARE & CLEANING
STAINLESS STEEL EQUIPMENT CARE AND CLEANING
CAUTION: Do not use any steel wool, abrasive or chlorine based products to clean stainless steel surfaces.
• Stainless Steel Opponents
There are three basic things which can break down your stainless steel’s passivity layer and allow
corrosion to rear its ugly head.
1) Scratches from wire brushes, scrapers, and steel pads are just a few examples of items that can be
abrasive to stainless steel’s surface.
2) Deposits left on your stainless steel can leave spots. You may have hard or soft water depending on
what part of the country you live in. Hard water can leave spots. Hard water that is heated can
leave deposits if left to sit too long. These deposits can cause the passive layer to break down and
rust your stainless steel. All deposits left from food prep or service should be removed as soon as
possible.
3) Chlorides are present in table salt, food, and water. Household and industrial cleaners are the worst
type of chlorides to use.
8 steps that can help prevent rust on stainless steel:
1. Using the correct cleaning tools
Use non-abrasive tools when cleaning your stainless steel products. The stainless steel’s passive layer will not
be harmed by soft cloths and plastic scouring pads. Step 2 tells you how to find the polishing marks.
2. Cleaning along the polish lines
Polishing lines or“grain”are visible on some stainless steels. Always scrub parallel to visible lines on some
stainless steels. Use a plastic scouring pad or soft cloth when you cannot see the grain.
3. Use alkaline, alkaline chlorinated or non-chloride containing cleaners
While many traditional cleaners are loaded with chlorides, the industry is providing an ever increasing choice
of non-chloride cleaners. If you are not sure of your cleaner’s chloride content contact your cleaner supplier.
If they tell you that your present cleaner contains chlorides, ask if they have an alternative. Avoid cleaners
containing quaternary salts as they can attack stainless steel, causing pitting and rusting.
4. Water Treatment
To reduce deposits, soften the hard water when possible. Installation of certain filters can remove corrosive
and distasteful elements. Salts in a properly maintained water softener can be to your advantage. Contact a
treatment specialist if you are not sure of the proper water treatment.
5. Maintaining the cleanliness of your food equipment
Use cleaners at recommended strength (alkaline, alkaline chlorinated or non-chloride). Avoid build-up of hard
stains by cleaning frequently. When boiling water with your stainless steel equipment, the single most likely
cause of damage is chlorides in the water. Heating any cleaners containing chlorides will have the same
damaging effects.
6. Rinse
When using chlorinated cleaners you must rinse and wipe dry immediately. It is better to wipe standing
cleaning agents and water as soon as possible. Allow the stainless steel equipment to air dry. Oxygen helps
maintain the passivity film on stainless steel.
7. Hydrochloric acid (muriatic acid) should never be used on stainless steel
8. Regularly restore/passivate stainless steel
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MAINTENANCE, CARE & CLEANING
STAINLESS STEEL EQUIPMENT CARE AND CLEANING
Recommended cleaners for certain situations / environments of stainless steel
A) Soap, ammonia and detergent medallion applied with a cloth or sponge can be used for routine
cleaning.
B) Arcal 20, Lac-O-Nu Ecoshine applied provides barrier film for fingerprints and smears.
C) Cameo,Talc, Zud First Impression is applied by rubbing in the direction of the polished lines for
stubborn stains and discoloring.
D) Easy-off and De-Grease It oven aid are excellent for removals on all finishes for grease-fatty acids,
blood and burnt-on foods.
E) Any good commercial detergent can be applied with a sponge or cloth to remove grease and oil.
F) Benefit, Super Sheen, Sheila Shine are good for restoration / passivation.
NOTE:
The use of stainless steel cleaners or other such solvents is not
recommended on plastic parts. Warm soap and water will suffice.
CABINET CLEANING
• The exterior may be wiped clean with mild soap • The interior of the cooler should be cleaned
and water.
periodically and we recommend a mild solution
of diluted baking soda and water which will help
reduce any inherent odors. Do not use harsh
cleaners on any surface of the interior.
CAUTION: Do not use any steel wool, abrasive or
chlorine based products to clean stainless steel
surfaces.
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WARRANTY INFORMATION
ONE YEAR PARTS & LABOR WARRANTY
TRUE warrants to the original purchaser of every new TRUE refrigerated unit, the cabinet and all parts thereof, to be free from defects in material or work-
manship, under normal and proper use and maintenance service as specified by TRUE and upon proper installation and start-up in accordance with the
instruction packet supplied with each TRUE unit. TRUE’s obligation under this warranty is limited to a period of one (1) year from the date of original installa-
tion or 15 months after shipment date from TRUE, whichever occurs first.
Any part covered under this warranty that are determined by TRUE to have been defective within one (1) year of original installation or fifteen (15)
months after shipment date from manufacturer, whichever occurs first, is limited to the repair or replacement, including labor charges, of defective parts or
assemblies. The labor warranty shall include standard straight time labor charges only and reasonable travel time, as determined by TRUE.
ADDITIONAL FOUR YEAR COMPRESSOR WARRANTY
In addition to the one (1) year warranty stated above, TRUE warrants its hermetically and semi-hermetically sealed compressor to be free from defects
in both material and workmanship under normal and proper use and maintenance service for a period of four (4) additional years from the date of original
installation but not to exceed five (5) years and three (3) months after shipment from the manufacturer.
Compressors determined by TRUE to have been defective within this extended time period will, at TRUE’s option, be either repaired or replaced with a
compressor or compressor parts of similar design and capacity.
The four (4) year extended compressor warranty applies only to hermetically and semi-hermetically sealed parts of the compressor and does not apply
to any other parts or components, including, but not limited to, cabinet, paint finish, temperature control, refrigerant, metering device, driers, motor starting
equipment, fan assembly or any other electrical component, etcetera.
404A/134A COMPRESSOR WARRANTY
The four year compressor warranty detailed above will be voided if the following procedure is not carefully adhered to:
1. This system contains R404A or R134A refrigerant and polyol ester lubricant. The polyol ester lubricant has rapid moisture absorbing
qualities. If long exposure to the ambient conditions occur, the lubricant must be removed and replaced with new. For oil amounts and
specifications please call True technical service department (800-325-6152). Failure to comply with recommended lubricant specification will
void the compressor warranty.
2. Drier replacement is very important and must be changed when a system is opened for servicing. A drier using XH-7 desiccant or an
exact replacement solid core drier must be used. The new drier must also be the same capacity as the drier being replaced.
3. Micron level vacuums must be achieved to insure low moisture levels in the system. 500 microns or lower must be obtained.
WARRANTY CLAIMS
All claims for labor or parts must be made directly through TRUE. All claims should include: model number of the unit, the serial number of the cabinet,
proof of purchase, date of installation, and all pertinent information supporting the existence of the alleged defect.
In case of warranty compressor, the compressor model tag must be returned to TRUE along with above listed information.
Any action or breach of these warranty provisions must be commenced within one (1) year after that cause of action has occurred.
WHAT IS NOT COVERED BY THIS WARRANTY
TRUE’s sole obligation under this warranty is limited to either repair or replacement of parts, subject to the additional limitations below. This warranty nei-
ther assumes nor authorizes any person to assume obligations other than those expressly covered by this warranty.
NO CONSEQUENTIAL DAMAGES. TRUE IS NOT RESPONSIBLE FOR ECONOMIC LOSS; PROFIT LOSS; OR SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES,
INCLUDING WITHOUT LIMITATION, LOSSES OR DAMAGES ARISING FROM FOOD OR PRODUCT SPOILAGE CLAIMS WHETHER OR NOT ON ACCOUNT OF
REFRIGERATION FAILURE.
WARRANTY IS NOT TRANSFERABLE. This warranty is not assignable and applies only in favor of the original purchaser/user to whom delivered. ANY SUCH
ASSIGNMENT OR TRANSFER SHALL VOID THE WARRANTIES HEREIN MADE AND SHALL VOID ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
IMPROPER USAGE. TRUE ASSUMES NO LIABILITY FOR PARTS OR LABOR COVERAGE FOR COMPONENT FAILURE OR OTHER DAMAGES RESULTING FROM
IMPROPER USAGE OR INSTALLATION OR FAILURE TO CLEAN AND/OR MAINTAIN PRODUCT AS SET FORTH IN THE WARRANTY PACKET PROVIDED WITH THE UNIT.
ALTERATION, NEGLECT, ABUSE, MISUSE, ACCIDENT, DAMAGE DURING TRANSIT OR INSTALLATION, FIRE, FLOOD, ACTS OF GOD. TRUE is not responsible for the
repair or replacement of any parts that TRUE determines have been subjected after the date of manufacture to alteration, neglect, abuse, misuse, acci-
dent, damage during transit or installation, fire, flood, or act of God.
IMPROPER ELECTRICAL CONNECTIONS. TRUE IS NOT RESPONSIBLE FOR THE REPAIR OR REPLACEMENT OF FAILED OR DAMAGED COMPONENTS RESULTING
FROM ELECTRICAL POWER FAILURE, THE USE OF EXTENSION CORDS, LOW VOLTAGE, OR VOLTAGE DROPS TO THE UNIT.
NO IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE: THERE ARE NO OTHER WARRANTIES, EXPRESSED, IMPLIED OR
STATUTORY, EXCEPT THE ONE (1) YEAR PARTS & LABOR WARRANTY AND THE ADDITIONAL FOUR (4) YEAR COMPRESSOR WARRANTY AS DESCRIBED ABOVE. THESE
WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, INCLUDING IMPLIED WARRANTY AND MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE. THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF.
OUTSIDE U.S.: This warranty does not apply to, and TRUE is not responsible for, any warranty claims made on products sold or used outside the United
States.
REMOTE CONDENSERS: True warrants the original purchaser of the remote cabinet one year parts and labor coverage for all cabinet parts thereof to
be free from defects in material or workmanship, under normal and proper use and maintenance service, as specified by True. This warranty is limited to the
cabinet only. True assumes no liability for remote condensing units.
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